Programs Administrative Coordinator

PROGRAMS

Remote

Full Time

The Administrative Coordinator will support the Programs Department by providing administrative assistance managing schedules for a variety of programs, creating and proofing powerpoints/keynote presentations, live event support (some in person attendance required), compiling data from surveys, social media posting, sourcing through submitted testimonials to identify client success stories, and more as assigned.

POSITION APPLICATION

Position Overview:

Are you an Administrative Professional with a strong interest in personal growth and spirituality, and a desire to make a difference in the world?

If you’re interested in being a part of a company that has a proven track record of helping tens of thousands of people worldwide create a life they truly love living, and where you’ll be genuinely valued and appreciated, this may be the perfect position for you!

We are LifeSOULutions That Work/Brave Thinking Institute, a fast growing personal development company led by bestselling author and celebrated transformational teacher, Mary Morrissey – and we’re on the lookout for a skilled Administrative Assistant to join our team.

This is a rare opportunity to work to support our Programs Department as they support our clients in delivering and developing new products and programs. You’ll receive invaluable training from our team of world-class program experts and faculty, and you’ll be supported in living your most fulfilling, expressive and expansive life.

Principle Accountabilities & Deliverables

Program Calendar Coordination - Manage calendars for the Accelerator Program, DreamBuilder Program Q&A, Brave Thinking Masters Q&A, Brave Thinking Masters Plus Q&A, Brave Thinking Connect, LMCA Gold and Coaching Pre-Certification Lessons - Coordinate with Faculty to ensure coverage and identify changes.
Program Sequence Email Coordination - Review, support and schedule deployment of Program Sequence Emails - DreamBuilder Program, Life Coach Certification, 8 Spiritual Secrets and live deliverable reminders and post event confirmations.
Program Text Message Coordination - Review, support and schedule deployment of program text messages (through Operations) for event and meeting reminders.
Social Media Coordination - Create and schedule social media posts in multiple Facebook Groups. Manage groups to ensure compliance to terms & conditions, respond to posted questions and identify success stories and add to tracker sheets and inform the testimonial team.
Program Website Upkeep - Update Program Member sites with new dates for events and other changing information. Review reported problems, suggestions for program sites that are sent in. Follow up on potential issues, and assign to tech department as approved
Zoom Hosting - Train to serve as a Zoom Host to support our Faculty and Concierge Team for live deliverable meetings
Survey Data Parsing - Compile data from surveys (live events and evergreen programs) to provide feedback for uplevels/improvements and client satisfaction
Testimonial Curation - Source through submitted testimonial videos to identify compelling success stories and send recommendations to Project Managers, Program Director and Chief Innovation Officer
Operational Support - Support Operations with the Quality Assurance of new clients in InfusionSoft or other CRM
Event Support - Attend certain events and provide virtual and/or onsite support
Support with entering invoices in Spendmap
Build out Asana Tasks and Projects for new Programs
Note-taking during Programs Team Meetings
Other administrative tasks as assigned

Education / Experience

Minimum High School Diploma, Bachelor’s Degree or equivalent experience preferred.

Skills / Functional Competencies

Incomparable ability to manage multiple calendars and troubleshoot scheduling issues
Impeccable attention to detail including grammar, syntax and spelling
Technologically savvy - can pick up new systems and software programs quickly
Excellent communication skills - friendly demeanor
Works well in a fast-paced environment where things can change quickly
Can work autonomously in a remote environment
Looks ahead and is always aware of approaching deadlines and event schedules and follows up tasks associated with each element
Program knowledge: Gmail & Google Docs, Microsoft Office Suite - Word, Excel, InfusionSoft, or other CRM, Zoom, Asana, Skype, Facebook, Discord, Dropbox, Spendmap
Must have a distraction free work environment with no background noise to assure professionalism
Professional and mature

Work Environment

Home office (tele-commute)
Regular business hours 8:30am - 5:30pm; minimum 40 hours per week
Nights & Weekends as needed for events and launches
Periodic travel may be required for in person events

Salary: $50,000 - $55,000/yr

Apply for This Position:

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If selected, some positions require you to work in the United States but not all, if necessary; will you be able to submit verification of your legal right to work in the United States? *

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Our Interview Process

(for informational reference only)

STEP 1

SUBMIT APPLICATION

SUBMIT APPLICATION

Complete and submit your application below to begin

STEP 2

INITIAL SCREEN

Let’s find out if you’re a fit for – and will love – this role, our team and our culture.)

STEP 3

InterviewS

INTERVIEWS

Meet with the hiring manager and key team members to dive deep into your background, skills and qualifications.

STEP 4

EVALUATION

(Select Roles Only) This is your opportunity to exceed expectations and show us what you can do.

STEP 5

PROFESSIONAL REFERENCES

We want to talk with people who worked with you in the past – managers and co-workers.

STEP 6

LEADERSHIP Interviews

LEADERSHIP INTERVIEWS

The final step! Now it’s time to meet with department leadership.

Our Impact: Meet Our Clients

We Believe Everyone Deserves An Opportunity

Brave Thinking Institute is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.